Use Case

Find buyer segments hiding in your Shopify data.

Persona LM discovers named buyer segments from your transaction history — not 'Cluster 3', but 'Weekend Impulse Buyer' with a 6.8% CVR and $140 avg basket. Each segment comes with behavioral traits, spend patterns, and next-purchase predictions.

88%purchase prediction accuracy on holdout eval
1.7×more accurate than ChatGPT on your data
24hfrom Shopify connect to named segments
0 CSVexports — audiences sync live

The problem

You're sending the same email to 5,000 people who have nothing in common except they bought something once.

Shopify calls them all 'customers.' Klaviyo segments them by email engagement. But your buyer base has distinct behavioral groups — you just can't see them. Some buy premium at full price every month. Others only buy on sale. Same store, same product, completely different people.

Your 'best customers' list is sorted by total spend — a buyer who spent $500 once ranks above one who spent $100/month for a year
You build Klaviyo segments by hand: 'purchased in last 30 days' or 'opened 3 emails.' These are filters, not segments.
Your team debates who the target customer is — but nobody has data to settle it
You run one campaign for everyone and get a 0.8% conversion rate
Customer 'personas' are fictional marketing exercises, not data-driven behavioral clusters

How Persona LM solves this

Three steps. No guesswork.

01

Connect your store

One Shopify OAuth click. We read your full order history — every buyer, every product, every timestamp. Nothing touches your storefront.

02

Model discovers segments

Within 24 hours, the model surfaces named buyer segments with CVR, spend patterns, price sensitivity, repeat cadence, and category preferences. Real names, not cluster numbers.

03

Target and measure

Push any segment to Klaviyo or Meta. See which segments respond to which products. Stop blasting the same offer to everyone and start running 6 campaigns to 6 distinct audiences.

Real segments, real data

What you'll see in your dashboard

These are the kinds of segments and insights Persona LM surfaces from Shopify transaction data.

Premium Repeat Buyer

1,412 members, 8.4% CVR

17% of your base drives 42% of revenue. They buy at full price, every 30-45 days, and prefer new arrivals over sale items.

Weekend Impulse Buyer

892 members, 6.8% CVR

Shops Friday-Sunday, converts on first visit, $140 avg basket. Instagram-driven. Never opens email but converts from retargeting ads.

Gift Buyer

634 members, 3.1% CVR

Seasonal spikes (Dec, Feb, May). Buys products outside their demographic. Different messaging needed — they're shopping for someone else.

Discount Hunter

2,180 members, 5.8% CVR

Only converts with 20%+ discount. Highest volume, lowest margin. They dilute your metrics if you treat them the same as premium buyers.

Before vs after

Same team. Same data. Different decisions.

Without Persona LM

One email blast to 5,000 subscribers. 0.8% conversion. You call it a 'good send.'

With Persona LM

6 campaigns to 6 segments, each with the right product and price point. 3.2% average conversion.

Without Persona LM

Your team argues about the target customer based on who they imagine buying.

With Persona LM

Data settles it: you have 7 distinct buyer segments. Your team builds strategy around real behavioral clusters.

Without Persona LM

You build a Klaviyo segment: 'purchased in last 30 days AND opened email.' 1,200 people. Feels smart.

With Persona LM

Persona LM shows that segment contains 4 behavioral groups who need completely different campaigns. The filter caught fish, but mixed all the species.

5-15actionable segmentsdiscovered from your transaction data in 24 hours
3-5xcampaign conversion liftwhen targeting named segments vs blasting everyone
18%revenue from hidden segmentsthat you didn't know existed and never targeted
Built-in AI agent

Ask it anything. It knows your store.

Psyche is an AI analyst trained on your transactions. Ask who your best buyers are, what they'll buy next, or which segment to push to Meta — and it does it. 31 tools. Your entire purchase history loaded.

Weekly intelligence brief — Discord, email, or dashboard
Velocity alerts — what's accelerating or stalling
Stockout risk flags before you lose momentum
Ready-to-push audiences attached to every alert
U

Who are my highest-value customers?

+ searchPersonas · computeStats

Premium Repeat Buyer — 1,412 members, 8.4% CVR (2.3× above store avg), $180 avg basket. They drive 42% of revenue from 17% of your buyer base.

U

What should I push to them next?

+ forecastDemand · scoreCouncilPoll

Highest-probability next purchase: Accessories (72%). They convert better at full price. Recommend email flow at day 3 post-purchase — 68% of cross-sells close there.

U

Push that segment to Klaviyo

+ exportSegment · klaviyo_segment_upsert

Done. 1,412 profiles synced to Klaviyo. Audience auto-updates with every new order. Ready for your campaign.

Best fit

Any DTC brand with 500+ orders wanting to understand their buyers
Marketing teams building campaigns by hand and feeling like they're guessing
Brands growing past the 'everyone gets the same email' stage

Common questions

How does Persona LM find segments in my data?

We train a private model on your Shopify order history. It clusters buyers by actual purchase behavior — what they buy, how often, at what price point, and how they respond to promotions. Each cluster gets a human-readable name, CVR, and behavioral profile.

How are these different from Klaviyo segments?

Klaviyo segments are rule-based lists you build manually (purchased X, opened Y emails). Persona LM segments are discovered — the model finds behavioral clusters you didn't know existed. You might discover that 18% of your revenue comes from a segment you've never targeted.

How many segments will I get?

Typically 5-15 meaningful segments, depending on your store's order volume and product diversity. We optimize for segments that are actionable — large enough to campaign to, distinct enough to message differently.

Can I push segments to my existing tools?

Yes. Push any segment to Klaviyo or Meta Ads in one click. Audiences auto-update with every new order — no CSV exports, no stale lists.

Works with the tools you already use

ShopifyKlaviyoMeta AdsGoogle AdsGA4TikTokBigCommerceCSV / API

Your data already has the answers.

Connect Shopify. Named segments, predictions, and live audiences in 24 hours. Free for 30 days.

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