Use case

Know what to stock based on who's buying.

Persona LM scores your entire catalog against your buyer segments so you see which products to double down on, which to cut, and what gaps exist in your assortment — before you place the next PO.

The problem

Your best-seller report doesn't tell you who's buying — or who isn't.

You see that Product A sold 400 units last quarter. Great. But 350 of those were to discount hunters at 30% off. Meanwhile, Product B sold 80 units — but all to your highest-LTV segment at full price. The best-seller report lies to you because it doesn't segment demand.

  • You reorder based on total units sold — the highest volume SKU might have the worst margins
  • New product decisions are based on trends and competitors, not your actual buyer demand
  • You carry 200 SKUs but only 40 actually matter to your best segments
  • Your assortment has gaps you can't see — segments with high intent but no matching products
  • You cut products that 'underperformed' without knowing they were your best segment's favorites
How to run it

The recipe

  1. 01

    Score catalog against segments

    Every product in your store gets a predicted conversion score for every buyer segment. See which SKUs serve your best customers and which only attract one-time discount buyers.

  2. 02

    Find assortment gaps

    Identify segments with high purchase intent but no products that match their preferences. Those gaps are your highest-ROI new product opportunities.

  3. 03

    Make PO decisions with data

    Score new SKUs before ordering. See predicted demand by segment, price sensitivity, and competitive overlap with existing products. Replace gut-feel buying with buyer-level demand signals.

Who each step targets

The buyer archetypes behind the playbook

  • Premium Repeat Buyer

    Shops 40 of 200 SKUs

    This segment generates 42% of revenue but only engages with 20% of your catalog. The other 80% doesn't serve your best customers.

  • Category Explorer

    Shops across 5+ categories

    They buy something from every category but have no deep loyalty. They're your assortment breadth validators.

  • Discount Hunter

    Only converts on sale items

    Your best-selling SKU is #1 because this segment buys 350 units on sale. It's not a best seller — it's a loss leader.

  • New Launch Adopter

    3.2x conversion on new SKUs

    This segment converts 3x better on new products than existing. They're your launch segment — test new SKUs with them first.

Before vs after

Same team. Same data. Different decisions.

Without Persona LM
  • You order 500 units of last quarter's best seller.
  • New product decision: 'Our competitor has this, we should too.'
  • You carry 200 SKUs and wonder why margins are thin.
With Persona LM
  • You see that 70% of those sales were to discount hunters. You order 200 instead and invest the savings in products your premium segment wants.
  • You score the proposed product against your buyer segments. Two segments show 60%+ intent. You order with data.
  • You see that 40 SKUs serve your top 3 segments. The other 160 are mostly discount-segment products. You trim the catalog and margins jump.
Best fit

Built for stores that

  • Brands with 50+ SKUs and tight inventory budgets
  • Teams making buying decisions quarterly and wanting data behind them
  • Stores where the buyer/merchandiser doesn't have segment-level demand data
FAQ

Common questions

  • How does Persona LM help with assortment decisions?

    We score every product in your catalog against every buyer segment. You see which SKUs serve your highest-value segments, which SKUs only attract discount hunters, and where you have assortment gaps — segments with high intent but no products that match.

  • Can I test a new product before I order it?

    Yes. Add the product metadata and score it against your buyer segments. You'll see predicted conversion by segment, price sensitivity, and how it competes with existing SKUs — before you commit a single dollar to inventory.

  • How is this different from looking at best sellers?

    Best sellers show volume. Persona LM shows who's buying — and who isn't. A product might be your #3 best seller but only convert with your lowest-LTV segment. Another product might rank #20 overall but be the #1 SKU for your highest-value buyers. Assortment decisions need both lenses.

  • What data do I need?

    Just your Shopify order history. We handle the rest — segment discovery, product scoring, gap analysis. No manual category tagging or attribute labeling required.

Run the audit

See it on your own store.

Free. Seven-minute connect. About 24 hours to your six named buyer archetypes plus 18 ranked campaigns.